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Salesforce Marketing Cloud

Implementation – Marketing Campaigns – User Training – Ongoing Support

Salesforce Marketing Cloud (B2C)

Salesforce Marketing Cloud is Salesforce.com’s Solution for B2C Marketing Communications. The platform Integrates fully with Salesforce CRM & allows users to create personalised communications & enable cross-channel journeys that engage customers across email, social, the web, and mobile.

Every business is different, with unique challenges & objectives. At Creation Technology we have deep industry knowledge & possess the ability to truly understand client processes & needs.

We work closely with clients to customise Salesforce in an agile way to the needs of the business, helping companies to put in place repeatable processes that help to close more support tickets & become more effective.

To find out more call now on 0044 (0) 208 735 4270 or submit the form below & we will get back to you as quickly as possible.

Our Salesforce Marketing Cloud Services

Implementation

Marketing Cloud Implementations are bespoke but typically include; Setup & Integration with Salesforce CRM, Customer Journey Management, 1:1 content personalisation, tracking and reporting, goal setting & tracking etc.

Marketing Campaigns

Support for the development of Marketing Campaigns within Salesforce Marketing Cloud. Email Personalisation & triggers based on system actions & functionality. Automated actions, journeys & updates within Salesforce.

User Training

Every client has different training needs, which is why we are happy to provide bespoke user training solutions. Training options include; classroom style training, train the trainer, custom online training videos & other options etc.

Ongoing Support

Our Salesforce BAU Support Team are available to provide both configuration & code based support services to clients. Please note that we typically only provide support services to clients with which we have undertaken a project.

Get in touch

Please get in touch to discuss your specific requirements & needs with an experienced member of our London team.